Frequently Asked Questions

Yes! We ship across all states and territories in India using reliable courier partners like Delhivery, Ecom Express, and BlueDart.

Once your order is shipped, you will receive an SMS and WhatsApp notification with your tracking number. You can also track your order directly on our website using the Track Order page.

We offer a 7-day hassle-free return policy. If you receive a damaged or incorrect product, you can initiate a return from your account dashboard or by contacting us on WhatsApp.

Refunds are processed within 24-48 hours after the returned item passes quality check. The amount will reflect in your original payment method within 5-7 working days.

Yes, we offer Cash on Delivery (COD) for most pin codes across India. A nominal handling fee may apply for COD orders.

Absolutely! We use Razorpay, a highly secure and encrypted payment gateway that accepts UPI, Credit/Debit cards, Net Banking, and Wallets.

Yes, GST invoices are available for all orders. You can enter your GST number during checkout if purchasing for business.

We try our best to ensure the colors in photos are as accurate as possible. However, slight variations may occur due to different screen resolutions and lighting conditions during photography.

We highly recommend dry cleaning only for silk sarees to maintain their luster, zari work, and fabric strength.

Our cocopeat blocks need to be soaked in water before use. A 5kg block will expand to approximately 75 liters of moist cocopeat.